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Associate Proposal Specialist

Herman Miller

Holland, MI
Job Code:
Herman Miller
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Job Details

Associate Proposal Specialist-17503

Position Description:

You can make a salary. Or you can make a difference. Or you can work as an Associate Proposal Specialist at Herman Miller and make both.

About this Opportunity
As an Associate Proposal Specialist, you'll work with internal groups to respond to high-level customer and prospective customer requests for proposals and presentations. You will simultaneously assist in developing the ability of Herman Miller dealers and Field Sales to present capabilities' presentations to current and prospective customers. You'll work in conjunction with Herman Miller Field Sales Representatives and create proposals and presentations that lead customers to decide to purchase Herman Miller products and services. The primary beneficiaries of your activities will be Herman Miller Field/Dealer Sales Representatives and customers who will benefit from articulate, up-to-date descriptions of Herman Miller capabilities.

What You'll Do
You'll have opportunities to speak up, solve problems, lead others, and be an owner every day as you...

  • Act as liaison between the needs of the Field Sales force/Dealer Network and the capabilities of relevant writing, editing, graphic communication, and presentation software technology.
  • Act as style and content editor of proposals developed outside of the Proposal Center when requested.
  • Analyze customer requests to assess challenges and needs and develop strategic responses and solutions to drive business forward.
  • Consistently monitor the quality and effectiveness of proposals and make appropriate adjustments to improve deliverables and influence sales success.
  • Extract and add information to the content database as necessary.
  • Facilitate discussions with all parties involved in a sales opportunity and develop written and graphic communications in pursuit of business.
  • Leverage the customer-facing content database to obtain responsive information to customer inquiries; curate standard content to provide accurate, up-to-date responses to customer requests; and develop custom content when required/appropriate.
  • Present information and training programs to Field Sales, dealers, and other stakeholders.
  • Promote and implement brand standards for content and visual assets to ensure quality and consistency across deliverables.
  • Provide time-sensitive project management for responses to medium- and large-scale customer RFPs, RFIs, and RFQs, from coordination of content collection and development to response production in electronic and/or print formats.
  • Track all projects and opportunities utilizing team reporting tools and update data as required.
  • Work collaboratively with Herman Miller Sales and Dealer Teams to create high quality, strategic, customer-focused responses to RFIs, RFPs, and RFQs.
  • Work collaboratively with subject matter experts (SMEs) to obtain information responsive to customer requests.
  • Work cooperatively with Sales, Sales Management, and Distribution to achieve stated business objectives.
  • Work with internal customers and Sales Representatives to analyze market conditions, competition, customer needs, and our own organizational strengths and weaknesses in order to formulate appropriate winning proposals and presentations for customers and prospects and to ensure our responses are accurate, clear, and concise.
  • Perform additional responsibilities as requested to achieve business objectives.

Sound Like You?
You might be just who we’re looking for if you have . . .

  • A Bachelor's degree in Communications, Marketing, or Graphics.
  • One or more years of experience in a proposal generation and/or presentation generating environment.
  • Two or more years of experience in proposal management or high-level project management.
  • Two or more years of experience at Herman Miller, preferably within Sales or Marketing.
  • A proven strategic ability to mentally develop a big-picture view and perspective to look beyond the deliverable at hand and develop a holistic strategy geared toward winning business.
  • Excellent writing and communication skills. You must have the ability to write in a number of styles, recognize which is most appropriate in each instance, and incorporate the correct style in each proposal.
  • The ability to change priorities quickly and manage multiple projects simultaneously.
  • Solid knowledge of Herman Miller entities, products, and partners (a plus).
  • Exemplary skills in dealing with people and the ability to work effectively across teams, with corporate resources, and with outside copy developers.
  • The ability to be deadline-oriented and to work under pressure. You'll also need the ability to deal effectively with stressful situations.
  • A demonstrated ability to effectively and efficiently use the office automation, communication, software, and tools utilized in the Herman Miller office environment. You must be extremely computer literate in both text-based and creative software applications.
  • The ability to perform all essential job functions with or without accommodations.

Who We Are
At Herman Miller, our unique culture represents the collective attitudes, ideas, and experiences of the people who work here. We focus on protecting the environment, impacting our communities, exceeding the expectations of our customers through high quality products, and championing diversity in all areas of the business, and together we are on a journey toward a better world. We support the well-being of our employees in and outside of work by providing a variety of opportunities including award-winning work-life integration resources, development programs, complex health and wellness offerings, and much more.

Herman Miller is a globally recognized provider of furnishings and related technologies and services. Headquartered in West Michigan, we have relied on innovative design for over 100 years to solve problems for people wherever they work, live, learn, and heal.

Herman Miller is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

Schedule: Full-time
Employee Status: Regular
Travel: No
Shift: First
Primary Location United States-Michigan-Holland
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