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Senior Data Manager


Boston, MA
Job Code:
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Job Details

HOK | Careers

Senior Data Manager

Tracking Code
Job Description

HOK is currently seeking an SENIOR DATA MANAGER to work at our client site in the BOSTON (Dorchester) area. 


To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Is considered a “super user” of the system.
  • Ensures management of data in/out of the system and understands the need for data accuracy and tracking of exceptions within the Database.
  • Works to ensure that data integrity is reconciled with other systems used by client.
  • Undertakes data audits, including exception reporting and fixing errors.
  • Produces reports as required to support planning including monthly data snapshots.
  • Produces monthly KPI’s on data management.
  • Interfaces Technical teams and/or vendor to ensure the system is operational.
  • Initiates development of processes and guidelines as they relate to the CAFM/IWMS system.
  • Responsible for the training of IWMS users which includes presenting and explaining the impact of WMS functions and how they relate to the user’s job responsibilities.
  • Maintains working relationship with client Real Estate personnel and Partners as it relates to the IWMS program. 
  • Lead learning sessions as they relate to system functionality. 
  • May provide supervision and training for the Data Management team.
  • Seeks opportunities to share knowledge with others.
  • Attends CAFM Vendor conferences and User Groups as required.
  • Assists with managing changes, modifications and updates to the IWMS system in conjunction with the technical support team.
  • Maintain Space Data Policies and Procedures.
  • Provide monthly and quarterly reporting.
  • Support the Ad hoc reporting of our third party data management team.
  • Participate in the development of the global occupancy space budget and forecasting.
  • Liaise with Financial controllers on creation of the Space Budget.
  • Play an active role in the continued development of tools, templates and portals that support the collection, storage, maintenance and reconciliation of data across the multiple activities of the group including: demand projections data, tools and portals; maintaining monthly updates to our long-term space and occupancy forecast.
  • Utilize existing systems and software (BOXI, Manhattan, OMEGA, CIIPS,PPM) to support the data and analytical responsibilities.



  • Travel may be required.
  • Overtime may be required.
  • The job duties and requirements that this document describes may be altered or supplemented at any time at the sole discretion of HOK.



Required Skills


  • Clear understanding of the link between the IWMS system and the use of its information.
  • Excellent oral and written communication.
  • Strong graphic presentation skills including PowerPoint.
  • Ability to work independently or in a team environment.
  • Excellent analytical capabilities.
  • Strong problem solving and analytical skills.
  • Previous experience with software reporting tools.
  • Intermediate to advanced skills in computer software applications such as VBA programming, PIVOT table development, working knowledge of MS ACCESS, EXCEL expertise.
  • Write client reports clearly and comprehensibly with some guidance.
  • Demonstrate excellent attention to detail with complimentary organizational skills
  • Strong PC skills, particularly spreadsheet and presentation expertise
  • Ability to meet deadlines, prioritize work, and handle multiple tasks
  • Work experience in a data drive environment with real estate/architectural /systems background


Required Experience


  • Bachelor’s degree in architecture, real estate, interior or planning.
  • 5-10 years of previous experience, including extensive experience in IWMS (Integrated Workplace Management Systems) or CAFM (Computer Aided Facilities Management) systems and their use.
  • Project management experience preferred.
  • Previous leadership experience preferred.
Job Location
Boston, Massachusetts, United States
Position Type
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